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Income Tax Preparation Assistance

Chicago Hearing Society offers FREE tax preparation assistance annually to deaf and hard of hearing individuals through its Volunteer Income Tax Assistance (VITA) program. Chicago Hearing Society has provided this tax service for more than 30 years – longer than any other VITA site in the Chicago area.

Free Tax HelpCertified volunteers work with individuals to prepare and file taxes electronically through e-file. Volunteer interpreters work with tax preparers if they are not fluent in American Sign Language. Our volunteer tax preparers have taken and passed a course required by the IRS. Chicago Hearing Society has both basic and intermediate certified level volunteers. If your tax paperwork is beyond our certification level, you will be referred to another tax site for assistance in completing your taxes. 

Individuals qualifying for refunds will receive refunds within two weeks. Chicago Hearing Society DOES NOT take a portion of your refund.  Individuals will also receive tax counseling, including what to do if you owe tax money this year, and how to change your withholding amount to avoid owing a tax penalty next year. We have a number of procedures in effect to reduce the number of errors in preparing taxes, including electronic filing and quality review checks, in which your taxes are double checked before you leave our office. 

Our tax assistance does not end after you complete your taxes. Chicago Hearing Society is available to discuss any problems with your tax return that occur after tax season is over. 

You must make an appointment for the tax program.
2015 tax preparation dates are:  Saturdays March 7, 14 and 21. 
To schedule an appointment, contact Kim Eischen at  or call 773.904.0143 VP  or  773.248.9174 TTY.

Items you MUST bring to your tax appointment – we cannot prepare your taxes if you do not bring the following:

  • State ID or driver’s license
  • Social Security card or a letter from Social Security with your name and SS number (copies are acceptable.)
  • Social Security cards for all children you will claim as dependents
  • W-2 forms from ALL jobs worked in 2014 (MUST BRING W-2s for ALL jobs).
  • Copies of current health insurance cards. NEW THIS YEAR, please bring your insurance card.

Also important to bring to the tax appointment:

  • Copy of your completed tax forms from 2012
  • Bank information or cancelled check or account number and routing number for direct deposit of your refund
  • SSA-1099 forms
  • INT-1099 forms or ANY papers that say “1099” at the top
  • 2014 alimony payments or receipts
  • Copy of the tax bill with the Property Index Number (PIN) on it if you owned a house or condo in 2014 and paid real estate taxes.
  • Any papers you received in the mail that say “Important Tax Information” on the envelope
  • NEW THIS YEAR, you may receive a "Form 1095" in the mail. Please bring this with you

Other important information:

  • Everyone who wants their taxes done at CHS must come to their appointment. We will not do taxes for anyone NOT present at CHS for the appointment. If filing together, Husband and Wife must come to the appointment together.
  • These dates are for income tax assistance only. Staff will not be available to discuss other issues on these dates. For other assistance, please contact Kim E. to make an appointment.
  • We prepare some limited Schedule C (self-employed or independent contractor) forms. We do NOT prepare Schedule E (rental income) forms. We do NOT prepare complicated taxes.

If you are not sure of your taxes, please call Kim Eischen, (773)904-0143 (VP) or email



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1444 W. Willow St.  |  Chicago, IL 60642  |  (773) 248-9121  |  (773) 248-9174 (TTY)  |  (708) 575-4841 (Fax)
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